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| International Standards align with the auto company focus on quality and safety. |
Proton Parts Centre Sdn. Bhd. ("Proton Parts Centre"), a wholly owned subsidiary of Proton Holdings Berhad (“Proton”) has successfully obtained the critical certification of ISO 9001:2008 from Bureau Veritas in its continuous effort of ensuring quality supply of automotive replacement parts to 4 million Proton car owners.
Commenting on the milestone development, PROTON’s Chief Executive Officer, Dato’ Abdul Harith Bin Abdullah said, “The international certification signifies our commitment and dedication towards serving our customers better as they can be assured of genuine parts of the highest quality, delivered to them on time,”.
ISO 9001:2008 is a group of Quality Management Systems designed to assist organizations meet the needs of their customers and other stakeholders while meeting statutory and regulatory requirements related to the product being sold. The ISO 9001:2008 certification is the result of audit on processes with shorter lead time, high delivery reliability and assurance of consistent quality of services and products.
Proton Parts Centre is the sole distributor of genuine Proton spare parts for domestic as well as export markets. Customers and Proton car owners are able to source their car spare parts through the Proton retail network nationwide.
“We are thankful for the continued support of our customers, stakeholders and regulators that have supported us over the years. We remain fully committed to our transformation exercise and produce quality cars for all Malaysians. By upholding procedures and work standards, coupled with stringent quality control, PROTON shall continuously deliver enhanced value to its customers,” Dato’ Harith added.
Customers are encouraged to come to any of the authorised PROTON Service Centres nationwide to enjoy the advantages of using genuine Proton parts. Customers can also call in to our Customer Care Hotline 1800 888 398 or email to customercare@proton.com for any enquiries and assistance.
